Support

We answer within two working days.

Email support@wombu.eu. Tell us what you were trying to do and what happened instead — that alone usually saves a round trip.

Delete your account

Open the app, go to Settings → Account → Delete account. It happens immediately and you do not need to ask us. If you owned a club, transfer it to someone else first, or it will be deleted with you.

Forgotten password

Tap Forgot your password? on the sign-in screen. The link is valid for a short time and can only be used once. If the email does not arrive, check spam — and check you have not previously unsubscribed from our email.

Change your club's plan

Plans are managed in the manager panel on the web, not in the mobile app. Sign in there as the club's owner and open Billing: change plan, update the card, download invoices, or cancel — all in the same place, at any time.

The subscription belongs to the club rather than to the person who paid, so the invoice is made out to the club and the plan stays with the club if it changes hands.

Report a member or content

Contact the club's owner or manager first — they can remove content and members in their own club. If the problem is the club owner, email support@wombu.eu and we will act within 24 hours.

Security

Found a vulnerability? Please tell us privately at security@wombu.eu before disclosing it publicly. We will not take legal action against anyone reporting a genuine issue in good faith.